We always endeavour to ship your goods within 1-3 business days of your order being placed.
New Zealand
We ship through NZ Post, NZ Couriers and Poste Haste.
We offer complimentary tracked shipping to orders over $200.00 NZD, any order under this will be charged a flat rate of $15.00 NZD.
Please allow 3-5 working days for your purchase to be delivered. We can ship quicker if required including same day and evening and even hand deliver for Auckland CBD.
All packages are tracked and require a signature. Please endeavor to provide us with a work address unless you are certain that someone is home during the day to sign on your behalf. We cannot ship to PO Boxes.
If your item was on sale or is an Archive product shipping will be charged for your purchase.
International
All orders overseas are charged a flat rate of $50.00 NZD.
We ship through FedEx and NZ Post. Please allow 4-10 working days for delivery. Please note that this does not include time in customs processing.
Please be aware that there are occasional delays due to customs processing - unfortunately this is out of our control.
Returns
If you have an exchange or return you would like to arrange please get in touch with us via email. Items must be in similar conditon to when they were originally sold.
All returns must be sent back with their original packaging or boxes. Return shipping is at the cost of the customer.
Archive
Please note if your item was on sale or is an Archive product we do not accept returns or exchanges and shipping will be charged for your purchase.