Concierge
As a Crane Brothers client, you have access to our full concierge service—and we mean that in the broadest, most helpful sense. Whether you have a garment needing care or you need help with something more immediate, we're here and ready.
Our talented team handles everything from complex reconstruction work to the small details that matter when you need them most. But it goes beyond clothing care. Need a restaurant recommendation for an important dinner? Looking for a trusted cobbler or watch repair specialist? We're connected to a network of craftspeople and businesses we trust, and we're always happy to point you in the right direction.
Alterations
Expert adjustments to achieve the right fit
Repairs
Professional repairs and reconstruction work
Garment valet
Meticulous cleaning and pressing
Wedding valet
Specialised care for wedding attire
Dry clean
Using only the best partners
Personalised parking
We realise that parking in the central city has its challenges, so we offer a personalised parking solution on a by-appointment basis. Located on the ground floor of Shortland Street’s Tournament Car Park, it is conveniently positioned close to our High Street store.
Reservations are essential—if you have an upcoming appointment, please get in touch with us and we can arrange this for you. The vehicle clearance maximum height is 2 meters.
Always available
Running late to a black-tie function and need your bow tie tied? Missing a cufflink or need a belt because you forgot to pack it? New shoelaces before an important meeting? We're always available to help—no request is too trivial.
In most instances, we can deliver to your office or hotel. We're available by appointment outside normal store hours. There's always someone ready to help when you need it.
This level of care drives everything we do. Many of you have been with us for years, and you trust us because you know we genuinely care about helping you navigate whatever you need—whether that's building your wardrobe or simply knowing where to find the best coffee in town.