Assistance

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If you would like to talk to us about any aspect of what we do, get in touch. Whether you’d like advice on clothing and accessories, an update on your garments, or help shipping something to the other side of the world, no question is too stupid and no request too big.
We love feedback on our products and service (both good and bad!) because it helps us improve what we do.

 

Find out more about Crane Brothers Finance here: Finance 

Key Staff

Murray Crane

Murray Crane

Auckland - 09 377 5333 Christchurch - 0800 99 33 11

Profile

When did you start working for Crane Brothers?
- 1999, I have been here since the start.
We opened our High Street store on February 1st 2000. I remember being so nervous that no one would come in. I sold a shirt on the first day and that was it really. I have been here ever since.

What's your role within the company?
- Varied. We are still a small company, so like most business owners, a lot of the hard and boring stuff defaults to me. I spend a lot of my day in the office with my admin team and about 2% of my time designing. My priority remains the retail and I try to spend at least 20 hours a week in the store, including my favourite day in store Saturday, which I have always worked. I like seeing old clients and making new ones.

Describe what style means to you.
- Style is permanent. It defies time. It is something that can’t be taught or inherited. It’s intuitive and intangible.

What are your personal three wardrobe essentials and why?
- A white shirt, a navy suit and matching socks.

Favourite place to eat in your city?
- Home.

What was the last thing that you recall being inspired by?
- My recent visit to Florence was amazing but probably Tokyo. That is a truly inspiring city and the closest thing I will probably experience to visiting another planet.

John Mangham

John Mangham

Auckland - 09 377 5333

Profile


You've recently started at Crane Brothers but have been working in menswear a long time. What have you done prior to this?
- I have always made an effort to dress well. I found the Italian sense of taste, style and craftsmanship suited me personally...which led me to Ermenegildo Zegna. I 'grew up' with my tenure at Zegna for over 20 years, elevating to become a market Made to Measure specialist. In addition for 17 years I operated in a management position.

What's your role within the company?
- Essentially Senior Sales advisor & Made to Measure specialist at Crane Brothers.
This new role will allow me to bring my passion, experience and commitment for Italian craftsmanship and combine this with the very exciting new venture that Crane Brothers is launching.....'Made in Italy'.

Describe what style means to you.
- To me style is expressing yourself to the world at large, completely & in a uniquely personal way, through how you interact and treat others...and how you treat and present yourself, through self care and dressing.

What are your personal three wardrobe essentials this season and why?
- A Navy Blazer. The go-to garment for business, travel, pleasure and more or less any occasion. We all NEED one.
- The perfect Blue shirt. It could be plain or even better subtly textured, but the collar is critical...with or without a tie. Like the Blazer it looks just as good with fine wool trousers as with jeans.
- Brown loafers. Whether a lighter Tan or burnished Brown, they set you apart from all the lace-ups in this city.

Favourite place to eat in your city?
- In the CBD it's still Depot, consistently great...
My local has to be Scarlett Slimms & Lucky. Good, honest food combined with creative cocktails.

What was the last thing that you recall being inspired by?
- The tenacity of my daughter, she never gives up...

Chris Vovan

Chris Vovan

Sydney - 02 9238 0511

Profile

When did you start working for Crane Brothers?
- Too long ago to remember! 2002, I think?

What's your role within the company?
- Area Manager, Australia.

Describe what style means to you.
- Confidence in knowing that the way one dresses accurately reflects, but does not wholly define, who one is.

What are your personal three wardrobe essentials this season and why?
- The Napoli rollneck in ash marl merino for practical and casual sophistication beneath a tailored jacket.
- A Drake’s pure cashmere tie for a bit of everyday luxury.
- My made-to-measure jacket in Ariston’s wool and mohair hopsack. It’s never too early to be considering a new piece of summer tailoring when living in Sydney.

Favourite place to eat in your city?
- 10 William, in Paddington.

What was the last thing that you recall being inspired by?
- The simple and elegant beauty of hand-carved and hand-painted kokeshi dolls at the Museum of Contemporary Art, in Sydney.

Matt Choi  최 정 진

Matt Choi 최 정 진

Auckland - 09 377 5333

Profile

When did you start working for Crane Brothers?
- June 2011

What's your role within the company?
- Assistant Store Manager

Describe what style means to you.
- It is something that represents you but also something that you should not be too conscious of.

What are your personal three wardrobe essentials and why?
- Navy Blazer in a hard wearing cloth.
- A pair of well fitted jeans.
- Durable white low cut sneakers.

These are pieces that are easy to reach out every time you head out the door and fail-proof with most outfits. Timeless also.

Favourite place to eat in your city?
- Mary's on St Mary's Bay Road.

What was the last thing that you recall being inspired by?
- Yasuto Kamoshita

Rob McIntyre

Rob McIntyre

Wellington - 04 499 9531

Profile

When did you start working for Crane Brothers?
- March 2010

What's your role within the company?
- Manager / Made to measure tailoring trainer.

Describe what style means to you.
- Whether it is architecture, furniture or fashion I like modern but also classic clean lines. I'm a big big fan of all three of these from the fifties, particularly Scandinavian architecture and furniture. Probably inevitable being a free thinking child of the fifties.

What are your personal three wardrobe essentials and why?
- Dark suit, dark tie and a stout pair of brown English brogues. The suit and tie will cover most occasions and the brogues whether being worn with a suit, or blazer and chino's cross over from the week to the weekend.

Favourite place to eat in your city?
- Charley Nobles. It's a meat lovers paradise.

What was the last thing that you recall being inspired by?
- Two things: watching my granddaughter Millie take her first steps and standing centimetres away from a Colin McCahon painting. Both awe-inspiring and both brought a smile and a tear to my eyes.

Contact Us

If you need any help at all or are unsure about anything please call or email us.

We are open 7 days.

 

info@crane-brothers.com

0800 99 33 11

or +64 (9) 377 5333 (outside New Zealand).

 

Store locations and hours.

 

Auckland

Wellington

Sydney

 

Milan Office


Via San Simpliciano 4
20121, Milano

+39 335 710 6993

 

 

We have Korean staff working on site in our High Street store. If you wish to find out more about Crane Brothers or make enquiries about the fitting in Korean please feel free to touch base through his email or mobile any time. You are also welcome to visit the store from Sunday to Thursday.

 

하이스트릿에 위치한 본 매장에는 한국인 직원이 근무중입니다.
저희 Crane Brothers에 대하여 궁금한 점과 피팅의 관한 문의는 언제든지 이메일, 전화로 문의 가능합니다. 매장을 방문하여 상담 하시고 싶으시다면 일요일~목요일 중 방문 하여 직접 상담 하십시요.

 

We also have a staff member who speaks Cantonese and Mandarin at our Auckland store. Should you wish to find out more about our products and services, please do not hesitate to contact us.

 

親愛的顧客,我們有一個會講廣東話和普通話的工作人員在我們的奧克蘭分店工作。如果您想了解更多關於我們的產品或服務, 請與我們聯絡。謝謝您的光臨

 

 

Make an Appointment

With all of our services, we try and work on a by-appointment basis wherever we can.

This allows us to ensure you get full, uninterrupted and personalised service

at a time that’s convenient for you. If you’re nearby though, don’t let that stop you; come in and visit us.

 

Shipping & Returns

We always endeavour to ship your goods the day after your order is placed.

Free shipping within New Zealand.

 

New Zealand & Australia

International

Returns & Exchange Information

 

Suit Care

Below you will find some tips for maintaining the look and shape of your suits.

 

How to care for your suit.

How to fold your suit.

Media & Press

Here you can find resources for Press-use as well as latest media coverage on Crane Brothers

 

Media & Press

Terms & Conditions

Here you can find complete documentation of our terms & conditions.

 

View Here.

 

For any enquiries please contact us at info@crane-brothers.com

Photography, Matt Choi